Privacy, Data Protection and Cookie Policy


This Privacy, Data Protection and Cookie Policy contains all the information you require about what information we request and store and why.

Who we are

Our website address is: is contactable as follows: – Directly from this site by using the Contact us form By post at 3 Craven close, Harlaxton, Grantham. Lincolnshire.  NG32 1AS  UK.

What personal data we collect and why we collect it

Registration and Contact forms

When you register for our services; you will supply your name and an email address.

We will also ask you to create a username when you register or set up a subscription for our services. You must also agree to the site collecting and holding the information inputted onto the registration form. 

If you are registering for a paid subscription the Payment gateway also requires some Billing Information to check your payment.  The minimum “required” information is Name, Email Address, Address, City, Country and if applicable your postal or zip code.

We may contact you using the email address supplied at registration unless you ask us not to by completing the Contact Us Form.  We may also contact you in relation to the management of your subscription if applicable using the registered email address.

When you complete any other contact forms we will only ask you to supply your name and an email address.

We process you subscription payment through a payment gateway.  The connection to the payment gateway is secure and encrypted using SSL certificates and TSL1.2.  We do not hold any credit card information on our site.

E-mail subscription

At registration you can opt to be added to our subscription email service. You can unsubscribe or change your preferences by using the links at the bottom of the emails.

MFS Consultancy (Specific Subscription plans only)

The email contact form only requires you to supply your name e-mail address and select a subject so that we can reply to your request. If you use the Live Chat option, we may also ask for your email address if you leave a message outside of our normal operating hours.

Comments and Forums

When visitors leave comments on the site for example on the Learning Academy page individual Glossary definition pages or in one of the Forums we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Information collected automatically

Some information is automatically collected which web browsers, mobile devices, and servers make available, such as the IP address, browser type, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.

The hosting site collects information about a visitor’s interactions e.g. “likes” and “ratings”.

This site uses a design, optimisation and security toolkit called Jetpack.  Jetpack collects visitor activities related to the management of the Site, for fault finding, optimization or security reasons. For more information, please see the Jetpack Privacy Center.


About this cookie policy

This Policy explains what the different types of cookies are, how we use them and how to change your preferences.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Your consent applies to the following domains:

Manage your consent by going to Cookie settings in the Cookie bar on the page header

What are cookies ?

Cookies are small files that are used to store information on your device when you browse the website. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. First-party cookies are necessary for the website to function well, and do not collect any of your personal data.

Third-party cookies are used mainly for understanding how the website performs, how you interact with our website, keeping services secure and providing you with an improved user experience. They help speed up your future interactions with our website.

What types of cookies do we use ?


Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.


These cookies store information like the number of visitors, which pages have been visited and the source of the visit. These data help us understand and analyze how well the website performs and where it needs improvement.


Our website may display advertisements and cookies can personalize the advertisements that we show to you. These cookies also help us keep track of the efficiency of these ad campaigns.

Cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.


These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.


Cookies which store your settings and browsing preferences so that you have a better and experience on future visits.

When you log in, several cookies save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. We remove Login cookies when you Logout.

If you leave a comment you may opt in to cookies which save your name, email address and website. These are so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We save an additional cookie in your browser if you edit or publish an article. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How can I control the cookie preferences ?

You can change your preferences later through your browsing session, by selecting the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit,

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Location Information: We may determine the approximate location of a visitor’s device from the IP address. We collect and use this information to see how many people visit the Sites from certain geographic regions. You can read more about our Site Stats feature for this hosted site.

Jetpack functionality is also operational on this site for optimization and security reasons. We collect successful and failed login information (IP address and user agent) to help with queries and to identify attacks.  For more information, please see the Jetpack Privacy Center.

Who we share your data with

We will never share any of your data without requesting your permission first.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We store your Website usage data such as login attempts are for 30 days

What rights you have over your data

Under data protection law, you have certain rights:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can request that we correct or erase any personal data we hold about you.  In addition, you can amend some of your own data on the MyAccount page when logged in. Data amendment or erasure does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you make a request, it is free and we have one month to respond to you.

Please contact us using the Contact us form or by using the postal address listed in the “Who we are” section of this Policy if you wish to make a request to see, amend or erase your data.

Where we send your data

An automated spam detection service checks any comments which you leave. In addition we collect the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address and the comment itself).

Where your data is saved

Only the hosting company saves your information.

Additional information

How we protect your data

Any information held on our site is held on servers, which have security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration.  The security measures include firewalls, data encryption, physical access controls to our data centres, and information access authorisation controls.  Whilst we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current. 

What data breach procedures we have in place

We will notify all registered users by email if we believe that their data may have been accessed and what information was vulnerable.

GDPR (EU General Data Protection Regulation)

The General Data Protection Regulation is a European-wide law.  It replaced the Data Protection Act 1998 in the UK  and came into effect on 25 May 2018.  The GDPR applies to ‘personal data’, which means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. You can find more detail in the key definitions section of our Guide to the GDPR.

The GDPR applies to as it is based in the UK and therefore, subject to the Brexit timetable, is operating within the EU. Once the UK leaves the EU, GDPR will still apply as it offers services to individuals in the EU.

How to complain if you have concerns about our use of your information

You can make a complaint using the site Contact us form or write to the address listed in the “Who we are” section of this Policy. You can also complain to the I.C.O. using the details below if you are unhappy with how we have used your data.

The I.C.O.’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: